Employee Handbook
Welcome to KangaByte! This handbook covers everything you need to know about working here.
| Section | Description |
|---|
| 1. Welcome | About KangaByte, our mission, values, and team structure |
| 2. Your First Week | What to expect, who's who, and key contacts |
| 3. Working Hours | Trading hours, shift patterns, breaks, and overtime |
| 4. Pay & Benefits | Pay cycles, superannuation, staff discounts, and perks |
| 5. Leave | Annual leave, sick leave, personal leave, and how to apply |
| 6. Workplace Safety | WHS overview, emergency procedures, and reporting |
| 7. IT & Security | System access, passwords, data handling, and acceptable use |
| 8. Code of Conduct | Professional behaviour, anti-discrimination, and complaints |
Network Drive Mapping
Access shared files on the internal network. Map these drives via File Explorer → Map Network Drive.
| Drive | Path | Contents | Access |
|---|
| S:\ | \\KB-SERVER\Shared | Company-wide shared files | All staff |
| T:\ | \\KB-SERVER\Tech | Technician resources, drivers, tools | Technicians |
| F:\ | \\KB-SERVER\Finance | Invoices, POs, banking (restricted) | Ben, Diane |
| B:\ | \\KB-SERVER\Backups | Customer backup data | Technicians |
Training & Certifications
KangaByte supports professional development. Below are recommended certifications:
| Certification | Provider | Cost | Company Support |
|---|
| CompTIA A+ | CompTIA | ~$750 | Full funding if passed |
| CompTIA Network+ | CompTIA | ~$750 | Full funding if passed |
| Apple Certified Mac Technician | Apple | ~$500 | Full funding |
| Microsoft 365 Certified | Microsoft | ~$200 | Full funding |
| First Aid (HLTAID011) | Various RTOs | ~$150 | Full funding |
Training Policy: To apply for certification funding, discuss with Ben Wallace. Funding is approved based on relevance to your role and a commitment to staying with KangaByte for at least 12 months post-certification.
